Remotworx.com is based in the India and the information we collect is governed by India ("India") law. By accessing or using the Services or otherwise providing information to us, you consent to the processing and transfer of information in and to the India and other countries.
Information You Provide To Us We collect information of you and your employees, affiliates or contractors provide directly to us. For example, we collect information when you create an account, participate in any interactive features of the Services, fill out a form, complete a survey, make a purchase, request customer support or otherwise communicate with us, use remotworx.com mobile app and provide device location, media files, call information and sms information. The types of information we may collect include your name, email address, postal address, phone number, payment information and any other information you choose to provide.
Call Log Information You Provide To Us We collect call log information for the purpose of determining the call pupose as what the user has entered in the app after the call, it is also required to collect call log information of the user in working hours when he/she has marked the attendance for the day. However we need call log permission to be granted by the user in app, it is still the administrator who can disable the call information from admin panel if they dont want this feature to be enabled for a particular user. Call information collected is not shared with any third party, only official call details are stored in remotworx system and visible to the owner of the account. Call information along with other sensitive information is stored in secured cloud infrastructure and no one has access to it.
Information We Collect Automatically When You Use the Services
When you access or use our Services, we automatically collect information about you, including:
Log Information: We collect log files in connection with your interactions with our Services, including the type of Internet browser you use, the time and day of access, the web pages viewed within our Services, the web page you visited before navigating to our Services, and the IP address of the computer or mobile device you use to access our Services.
Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers and mobile network information.
Location Information: We collect information about the location of your device each time you access or use one of our mobile applications or application in not running in background or running in backgroud (if the duty is ON) or other location aware software connected to our services or otherwise consent to the collection of this information. For more details, please see "Your Choices" below.
Website Interaction Information: We may record mouse clicks, movements and other interactions with our web pages to help us improve site usability.
Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, and this may include sending cookies to your computer or mobile device. Cookies are small data files stored on your computer's hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular and count visits. For more information about cookies, and how to disable them, please see "Your Choices" below. We may also collect information using web beacons (also known as tracking pixels), which are electronic images that may be used in our Services or emails and help deliver cookies, count visits, understand usage and campaign effectiveness and determine whether an email has been opened and acted upon.
Information We Collect From Other Sources: We may also obtain information from other sources and combine that with information we collect through our Services. For instance, we may collect Personal Information from you via our web site from a request that you make for additional information about the Company or our Services.
Use of Information
We may use information about you and that you provide for various purposes, including to:
- Provide, maintain and improve our Services
- Provide and deliver the products and services you request, process transactions and send you related information, including confirmations and invoices
- Send you technical notices, updates, security alerts and support and administrative messages
- Respond to your comments, questions and requests and provide customer serviceCommunicate with you about products, services, offers, promotions, rewards, and events offered by Remotworx.com and others, and provide information we think will be of interest to you
- Communicate with you about products, services, offers, promotions, rewards, and events offered by Remotworx.com and others, and provide information we think will be of interest to you
- Monitor and analyze trends, usage and activities in connection with our Services
- Process and deliver contest entries and rewards
- Link or combine with information we get from others to help understand your needs and provide you with better service
- Carry out any other purpose necessarily contemplated by the collection of information about you or as otherwise notified via the Services at the time of collection.
Sharing of Information
We do not share information about you or any of your employee and data generated by employees while using our services. We are not liable for any data sharing with any agency in any circumstances.
Analytics Services Provided by Others
Remotworx.com uses accepted best methods and takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. We review our security procedures carefully and regularly and our staff is trained and required to safeguard your information. We do not store any credit card or payment information with us and payments being processed by payment gateywa service providers.
Remotworx.com Account Information
You may update, correct or delete your Remotworx.com account profile information at any time by logging into your online Remotworx.com account. Please note that we may retain certain information as required by law or for legitimate business purposes.
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies our mobile applications, or certain features thereof, will no longer function.
When you first launch any of our mobile applications that collect location information, you will be asked to consent to the application's collection of this information. We currently require this location information in order to use our Services, so if you do not consent to this collection, you cannot use our Services. If you initially consent to our collection of location information, you can subsequently stop the collection of this information at any time by changing the preferences on your mobile device. If you do so, our mobile applications, or certain features thereof, will no longer function. You may also stop our collection of location information by following the standard uninstall process to remove all of our mobile applications from your device.
You may opt out of receiving promotional communications from Remotworx.com by following the instructions in those messages. If you opt out, we may still send you non-promotional communications, such as those about your account, previous purchases or our ongoing business relations.